Order Processing, Payments, Cancellation, Returns and Refunds
- All prices are in Indian Rupees (INR) and inclusive of taxes applicable.
- Order will be confirmed for further processing only after we receive full payment for the same.
- Every order is subject to site acceptance. Upon acceptance, we will provide an Order Confirmation and a distinct Order Number shall be allocated.
- All sales are final.
- Since, we sell customized products, no order cancellation request shall be accepted.
- No refunds shall be processed.
- However, we will reproduce your order if we verify that we have made an error.
- We must be notified with 72 hours from delivery of any defects.
- We may request that you return 100% of a defective order within 5 business days before we agree to redo your order.
- Ss-tradingcompany will gladly reimburse return shipment costs of authorized exchanges/ returns.
Liability for errors
We are not liable for errors committed by you during the course of personalizing a product. These errors, though not limited to, may be a result of the following: misspelling, bleeds, grammar, punctuation, or image resolution.
Artwork & Photographs
- By submitting an artwork or photograph for use in a custom product on Ss-tradingcompany, you certify that you have the right to use the artwork or photographs in your files.
- You agree not to upload any files consisting of the following: material that could give rise to any civil or criminal liability; and any material that could infringe rights of privacy, publicity, copyrights or other intellectual property rights without the permission of the owner of these rights.
- We will refuse an order, which in our opinion is an infringement on the rights of a 3rd party. You accept full legal liability for the content of material processed and printed on your behalf and under your instructions.